Submission
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Kareem Saadeh
Aug 24, 2025
Board
Bugs
Status
Reviewing
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Sudden 10x Price Increase After Adding Storage
I deployed a VM at $0.01/hr for 200GB storage. After simply adding +100GB storage, the hourly cost unexpectedly jumped to $0.10/hr — a 10x increase. The main issues here: There was no warning or visibility about this drastic change before applying it. The hardware itself didn’t change — only storage was added. Effectively, customers can get locked into paying 10x more without realizing it. This feels extremely unfair, and it makes the platform unpredictable to use for long-term projects. What I’d like to see: Price locks at deployment so changes by the host provider don’t retroactively apply unless we redeploy. Clear warnings in the dashboard if a change (like adding storage) will trigger a new pricing structure. Ideally, an option to roll back to the original rate when this happens. I don’t mind reasonable increases, but a 10x jump without notice feels more like a trap than a service. Transparency here would make a huge difference. — Kareem Saadeh
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Kareem Saadeh
Aug 24, 2025
3
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Jaden WangAug 24, 2025
Hey Kareem, cost of storage is always $0.01 per 100GB per hour across all locations. There should not have been a $0.10 for storage bill on your account. Could you please contact us via support?
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Kareem SaadehAug 29, 2025
Hello, I have already contacted the support, but unfortunately one of your team members, Pranav, has not been helpful and only provides excuses. You can reach me directly at: kareem.saadeh.dev@gmail.com or on Instagram: kareem_saadeh_ps
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Kareem SaadehAug 31, 2025
Still no reply !!